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Privacy Policy

Your privacy matters to us. This policy explains how LottoPulseAU collects, uses, stores, and safeguards your personal information. By using our website, you acknowledge and agree to the practices outlined here. Please read carefully to understand your rights and our responsibilities in protecting your data.

Privacy Policy

This Privacy Policy explains how LottoPulseAU collects, processes, and protects your personal data. By accessing or using our services, you acknowledge and agree to the practices described below.

1. Information We Collect

  • Account information (full name, email address, contact details)
  • Payment details (processed exclusively via secure, PCI-DSS compliant gateways)
  • Usage data (login history, gameplay activity, device and browser information)

2. How We Use Your Data

  • To create, manage, and verify your account
  • To process ticket purchases and prize payouts
  • To detect, prevent, and investigate fraudulent activity
  • To send marketing and promotional communications (you may opt out at any time)

3. Your Rights

  • Request access to the personal data we hold about you
  • Request correction or deletion of your information
  • Restrict or object to the processing of your data
  • Request a copy of your data in a portable format
  • Lodge a complaint with your local data protection authority

4. Security Measures

  • End-to-end encryption with 256-bit SSL technology
  • Optional two-factor authentication (2FA)
  • Regular security audits and penetration testing

5. Data Retention

  • We retain personal data only for as long as legally required or necessary for service delivery
  • After the retention period, data is securely deleted or anonymised

6. Contact Us

For any privacy-related inquiries, please email privacy@lottopulseau.com or send written correspondence to: LottoPulseAU, 10 Collins Street, Melbourne, VIC 3000, Australia.